Legal

Privacy Policy

Last updated: August 11, 2026

Introduction

KingStemCell ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, submit a form, or place an order through our secure checkout, powered by Square.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our site.

Information We Collect

We may collect the following categories of information:

Information you provide directly — name, email address, phone number, organization or practice name, shipping and billing address, and any details you include in a contact or practitioner-access request form.

Order and payment information — when you place an order, payment is processed securely by Square. We do not store your full credit card number on our servers; payment details are handled directly by Square in accordance with its own privacy and security practices.

Automatically collected information — IP address, browser type, device information, pages visited, and referring URLs, collected through standard web server logs and, where enabled, analytics tools.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including coordinating shipping and payment through Square; verify practitioner or professional eligibility where required for access to our products; respond to inquiries, quote requests and customer support needs; send transactional communications related to your order or account; improve our website, products and services; and comply with applicable legal, regulatory and accounting obligations.

We do not sell your personal information to third parties.

How We Share Information

We may share information with trusted third parties who help us operate our business, including payment processors (Square), shipping and fulfillment providers, website hosting and email service providers, and professional advisors such as accountants or legal counsel. These parties are only provided the information necessary to perform their services and are expected to handle it in accordance with applicable privacy laws.

We may also disclose information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of our users or the public.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; however, some parts of the site may not function properly without cookies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information; object to or restrict certain processing of your information; and opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and products are intended for licensed healthcare practitioners, aesthetic clinics, medical spas and qualified professionals. Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@kingstemcell.com or through our contact page.

Have a Question About Your Data?

Reach out to our team and we'll be glad to help.